1. Introduction
Who we are and why this Privacy Policy exists
This Privacy Policy is issued by ps777 ("ps777," "we," "us," or "our"), the operator of the online gaming platform accessible at ps777.co. It describes how ps777 collects, processes, stores, shares, and protects the personal information of players and visitors in the Philippines who access or register on our Platform.
ps777 acts as the Personal Information Controller (PIC) for the personal data collected through the Platform, as defined under the Republic of the Philippines Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations (IRR), as overseen by the National Privacy Commission (NPC).
By creating a ps777 account, accessing the Platform, or submitting any personal information to us, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. This Policy is incorporated by reference into the ps777 Terms and Conditions.
2. Personal Data We Collect
The categories of information ps777 may hold about you
ps777 collects personal data in the categories set out below. We collect only the minimum data necessary for the specified purposes and do not collect sensitive personal information beyond what is required for identity verification and regulatory compliance.
| Data Category | Specific Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, government ID number, ID scan/photo | KYC verification process |
| Contact Data | Philippine mobile number (+63), email address (if provided) | Account registration |
| Financial Data | GCash / Maya wallet reference, bank account number (for bank withdrawals), transaction amounts | Deposit / withdrawal processing |
| Account Data | Username, hashed password, account balance, bonus history, transaction log, wagering history | Ongoing platform use |
| Technical Data | IP address, device type, browser type and version, operating system, session duration, login timestamps | Each platform visit or session |
| Usage Data | Pages visited, games played, bet sizes, preferred game categories, promotion interactions | During active gaming sessions |
| Communication Data | Live chat transcripts, support ticket content, emails and messages sent to ps777 | When you contact us |
| Responsible Gaming Data | Deposit limits set, self-exclusion requests, session time reminders, cooling-off activations | When RG tools are used |
3. How We Collect Your Data
The channels through which ps777 receives personal information
ps777 collects personal data through the following channels:
- Direct Submission. Information you provide when registering your ps777 account, completing KYC verification, making a deposit, requesting a withdrawal, contacting customer support, or updating your account profile.
- Automated Technical Collection. Technical and usage data collected automatically as you browse and use the ps777 Platform, including via cookies, session tracking, and server logs. This data is collected from the moment you visit ps777.co, regardless of whether you are logged in.
- Third-Party Verification Services. During KYC, ps777 may use third-party identity verification services to cross-check the ID documents you submit against authoritative Philippine government databases. These services process your data under binding data processing agreements with ps777.
- Payment Processors. When you transact via GCash, Maya, or a Philippine bank, those payment processors provide ps777 with transaction reference data (not your full payment credentials) necessary to credit or debit your ps777 account accurately.
- Game Providers. Third-party game developers whose games are hosted on the ps777 Platform may provide ps777 with game session data, including bet amounts, game outcomes, and RTP-related metrics, for the purposes of account management and responsible gaming monitoring.
4. Purpose of Data Processing
Why ps777 uses your personal information
ps777 processes your personal data exclusively for the following legitimate and specified purposes, each of which is proportionate to the data collected:
- Account Registration and Management. Creating, maintaining, and securing your ps777 account; authenticating your identity at login via OTP verification; and enabling you to access all platform features.
- Identity Verification (KYC). Confirming your identity and verifying that you are 21 years of age or older, as required by PAGCOR regulations applicable to online gaming in the Philippines.
- Payment Processing. Processing your deposits via GCash, Maya, or Philippine bank transfer; executing withdrawal requests to your registered payment method; and maintaining accurate transaction records.
- Gaming Operations. Enabling access to all ps777 game categories; tracking wagers, wins, and losses for account balance purposes; and delivering bonus and promotional rewards to eligible accounts.
- Legal and Regulatory Compliance. Fulfilling obligations under Philippine gaming regulations, anti-money laundering law (RA 9160), the Data Privacy Act (RA 10173), and any directives from PAGCOR, the AMLC, or the NPC.
- Responsible Gaming. Monitoring account activity for signs of problem gambling behaviour; enforcing deposit limits, self-exclusion, and cooling-off periods; and enabling the responsible gaming tools in your account dashboard.
- Fraud Prevention and Security. Detecting and investigating suspicious account activity, technical exploits, multi-account violations, and potential AML concerns.
- Customer Support. Responding to your inquiries, resolving complaints, and maintaining records of support interactions.
- Platform Improvement. Analysing aggregated, anonymised usage data to improve the ps777 Platform's performance, user interface, and game offering.
5. Legal Basis for Processing
The lawful grounds under RA 10173 that authorise our data use
Under the Philippine Data Privacy Act of 2012, every processing activity requires a lawful basis. ps777 processes your personal data on the following bases:
- Contract Performance. Processing is necessary for the performance of your contractual relationship with ps777 — specifically, to register and maintain your account, process deposits and withdrawals, and provide gaming services.
- Legal Obligation. Processing is required for ps777 to comply with applicable Philippine law, including PAGCOR licensing obligations, anti-money laundering reporting requirements under RA 9160, and the KYC mandates that apply to regulated online gaming operators.
- Legitimate Interest. Processing is necessary for ps777's legitimate interests in fraud prevention, platform security, responsible gaming enforcement, and Platform improvement, where these interests are not overridden by your privacy rights.
- Consent. For processing activities not covered by the above bases — such as optional account features or communications beyond transactional notifications — ps777 will seek your explicit consent, which you may withdraw at any time without affecting prior processing.
6. Data Sharing and Disclosure
Who else may access your data and under what conditions
ps777 does not sell, rent, or trade your personal information. We may share your data with the following categories of third parties, strictly for the purposes described in Section 4 and under binding contractual or legal obligations:
- Payment Processors. GCash, Maya, BPI, BDO, UnionBank, Metrobank, and other Philippine payment partners receive only the transaction reference data necessary to process your deposit or withdrawal. These processors are independently subject to Philippine financial regulatory requirements.
- Identity Verification Providers. Third-party KYC and AML compliance services that assist ps777 in verifying government-issued IDs and screening players against sanctions and watchlists, as required by Philippine gaming and AML regulations.
- Game Providers. Licensed game developers whose games are accessible through the ps777 lobby receive session-level data necessary to operate their games within the ps777 environment, including anonymous player IDs, bet amounts, and game outcomes.
- Regulatory Authorities. ps777 may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or any other competent Philippine authority when required by law, court order, or regulatory directive.
- Cloud and Infrastructure Providers. ps777 uses reputable cloud infrastructure providers to host the Platform. These providers process technical and operational data only and are bound by data processing agreements that comply with RA 10173 standards.
- Customer Support Platforms. Live chat and support ticketing services may process communication data on behalf of ps777, strictly for the purpose of resolving player inquiries.
7. Data Security Measures
How ps777 protects your personal information from unauthorised access
ps777 implements a layered set of technical and organisational security controls to protect player personal data against unauthorised access, disclosure, alteration, and destruction. These measures include but are not limited to:
- 256-Bit SSL/TLS Encryption on all data transmission between your device and ps777 servers, ensuring that your login credentials, OTP codes, and payment information are never exposed in transit.
- Password Hashing using industry-standard cryptographic algorithms. Your actual password is never stored by ps777 in plain text — only a one-way hash is retained.
- OTP Two-Factor Authentication for account logins from new devices, providing a second layer of verification via your registered Philippine SIM card.
- Access Controls limiting internal access to personal data on a strict need-to-know basis, with all internal data access logged and auditable.
- KYC Document Encryption — all government ID scans and photographs submitted for identity verification are stored in encrypted form and accessible only to authorised compliance personnel.
- Intrusion Detection and Monitoring systems that operate continuously to detect and respond to suspicious activity, potential breaches, or anomalous access patterns.
- Regular Security Assessments including vulnerability scanning and penetration testing of the ps777 Platform infrastructure.
8. Data Retention
How long ps777 keeps your personal information
ps777 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by Philippine law and regulatory obligations. Specific retention periods include:
- Active Accounts: Personal data is retained for the duration of your ps777 account's active status, plus any legally mandated retention period following account closure.
- Transaction Records: Financial transaction records, including deposit and withdrawal history, are retained for a minimum of 5 years after the transaction date, in compliance with Philippine AML regulations (RA 9160) and PAGCOR audit requirements.
- KYC Documents: Identity verification documents (government ID scans, photographs) are retained for a minimum of 5 years after account closure, as required by AML compliance obligations.
- Customer Support Records: Live chat and support ticket records are retained for a period of 2 years from the date of the interaction, to enable investigation of disputes and complaints.
- Closed Accounts: Upon account closure, ps777 will anonymise or pseudonymise all personal data that is not subject to a statutory minimum retention period. The anonymised data may be retained for statistical and analytics purposes indefinitely.
When personal data is no longer required and its retention period has expired, ps777 securely deletes or anonymises that data using industry-standard methods.
9. Cookies and Tracking Technologies
How ps777 uses cookies on the Platform
ps777 uses cookies and similar session-tracking technologies on its Platform. A cookie is a small text file stored on your device when you visit a website. ps777 uses the following types of cookies:
- Strictly Necessary Cookies. These are essential for the Platform to function. They maintain your login session, remember your account state between page loads, and enable the cashier to process transactions securely. These cookies cannot be disabled without impairing Platform functionality.
- Performance and Analytics Cookies. These cookies collect anonymised information about how visitors use the Platform — which pages are visited most often, where users encounter errors, and how long sessions last. This data is used to improve the Platform experience. No personally identifiable information is captured through these cookies.
- Functional Cookies. These remember your preferences within the Platform, such as your preferred language, last-played game, or interface settings, to provide a more personalised experience.
- Security Cookies. These support fraud detection and account security functions, including identifying trusted devices for OTP bypass and detecting unusual login patterns.
You may control cookie settings through your browser settings. Disabling strictly necessary cookies may prevent you from accessing certain Platform features or completing transactions. ps777 does not use cross-site advertising cookies or retargeting cookies that track your activity on other websites.
10. Your Data Subject Rights
Rights you hold under the Philippine Data Privacy Act
As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by ps777. You may exercise any of these rights by contacting ps777 support via live chat or emailing support at ps777.co:
Right to Access
Request a copy of the personal data ps777 holds about you and information about how it is processed.
Right to Correction
Request correction of inaccurate, incomplete, or outdated personal data we hold about your ps777 account.
Right to Erasure
Request deletion of your personal data where it is no longer needed for the original purpose, subject to legal retention requirements.
Right to Object
Object to specific processing activities, including any processing based on legitimate interest, where your rights override ps777's interests.
Right to Data Portability
Request a structured, machine-readable copy of your personal data for transfer to another service provider where technically feasible.
Right to Complain
File a complaint with the National Privacy Commission (NPC) of the Philippines if you believe ps777 has violated your data privacy rights.
ps777 will respond to all data subject requests within 30 days of receipt, as required by RA 10173. Some requests may be subject to identity verification before they are processed. Where a request cannot be fulfilled in full — for example, due to conflicting legal retention obligations — ps777 will explain the reason in writing.
11. Children's Privacy — 21+ Strictly Enforced
ps777 does not collect data from minors under any circumstances
The ps777 Platform is intended exclusively for adults aged 21 years and above, in accordance with PAGCOR regulations governing online casino gaming in the Philippines. ps777 does not knowingly collect, process, or retain personal data from individuals under 21 years of age.
All accounts must pass mandatory KYC verification confirming the player is at least 21 years of age before any withdrawal is processed. Where ps777 identifies or reasonably suspects that a player is under 21, the account will be immediately suspended, all wagering activity voided, and deposited funds returned to the original payment source pending verification.
12. Third-Party Links
ps777's privacy obligations do not extend to external websites
The ps777 Platform may reference third-party services such as payment processors or game providers. These third parties operate under their own independent privacy policies, which are not controlled by ps777. ps777 is not responsible for the privacy practices of any third-party website or service, even if accessed through the ps777 Platform or in connection with your ps777 account.
When you interact with a payment processor such as GCash or Maya to fund your ps777 account, you are also subject to that provider's terms and privacy policy. We encourage you to review those policies independently.
13. Amendments to This Policy
How ps777 will communicate Privacy Policy updates to you
ps777 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable Philippine law, NPC guidance, PAGCOR requirements, or our own data processing practices. The "Last Updated" date at the top of this page indicates when the most recent revision was made.
For material changes to this Policy — particularly changes that affect how we use your personal data or your rights as a data subject — ps777 will notify registered players through a Platform notification or an SMS to your registered Philippine mobile number at least 14 days before the amended Policy takes effect.
Continued use of the ps777 Platform following the effective date of an amended Privacy Policy constitutes your acceptance of the updated Policy. If you disagree with an amendment, you may request account closure and data deletion in accordance with Section 10 of this Policy.
14. Contact and Data Protection Officer
How to reach ps777 about privacy concerns
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by ps777, please contact us through the following channels:
- Live Chat Support: Available 24/7 via the chat widget on the ps777 Platform. For privacy-related requests, please state clearly that your inquiry concerns data privacy so it is routed to the appropriate team. Average initial response time is under 5 minutes.
- Email: support at ps777.co — for formal data subject access requests, erasure requests, objection notices, or written privacy complaints. Please include "Data Privacy Request" in your subject line. ps777 will acknowledge receipt within 3 business days and provide a substantive response within 30 days.
ps777 has designated a Data Protection Officer (DPO) responsible for overseeing compliance with RA 10173 and this Privacy Policy. The DPO can be reached through the support email above, addressed to the attention of the Data Protection Officer.